1. Identification of the Owner
- Denomination: Vektra - Digital Agency
- Activity: Web development, mobile applications, digital marketing, e-commerce, and artificial intelligence solutions
- Email: info@vektra.digital
- Website: https://vektra.digital
- Area of operation: Argentine Republic and Republic of Paraguay
2. Object
This legal notice regulates the access and use of the website https://vektra.digital (hereinafter, the "Website"), as well as the general contracting conditions of the services offered by Vektra. Access and use of the Website implies full acceptance of these terms.
3. Website Terms of Use
The user agrees to:
- Use the Website in accordance with the law, morality, and public order
- Not engage in illicit activities or contrary to good faith
- Not disseminate content of a racist, xenophobic, pornographic nature or that violates human rights
- Not introduce computer viruses or perform actions that may damage computer systems
- Not attempt to access restricted areas of the Website without authorization
- Not reproduce, copy, or distribute the content of the Website without express authorization
4. Services Offered
Vektra offers the following professional services:
Web Development
Design and development of professional websites, landing pages, and corporate portals
Online Stores
E-commerce with WooCommerce, Shopify, and Tiendanube
Mobile Apps
Development of applications for Android and iOS
Digital Marketing
Google Ads, Meta Ads, SEO, and web positioning
AI Agents and Bots
Chatbots, automation, and artificial intelligence solutions
SEO and Positioning
Search engine optimization and AI positioning
5. Contracting Conditions
5.1 Quotes
Quotes issued by Vektra are valid for 30 days from their issuance, unless otherwise indicated. Prices indicated do not include VAT unless expressly specified.
5.2 Payment Method
Payment conditions will be those established in each quote. As a general rule:
- 50% at the beginning of the project as a down payment
- Remaining 50% upon project delivery
- For larger projects, split payments may be agreed upon
5.3 Delivery Deadlines
Delivery deadlines are indicative and depend on the complexity of the project and client collaboration. Delays due to lack of material or information from the client will not be Vektra's responsibility.
5.4 Client Obligations
- Provide necessary material (texts, images, logos) in a timely manner
- Perform reviews and approvals within agreed deadlines
- Make payments as agreed
- Provide necessary access and credentials for development
6. Intellectual Property
The content of the Website, including but not limited to texts, graphics, images, logos, icons, software, and source code, is protected by intellectual property laws of Argentina (Law 11.723) and Paraguay (Law 1328/98).
- The client acquires usage rights of the final work once the total price is paid
- Vektra reserves the right to include the work performed in its portfolio
- Third-party elements (plugins, templates, libraries) maintain their original licenses
- Custom-developed source code will be the property of the client after full payment
7. Warranties and Support
Vektra offers the following warranties:
- Functionality Warranty: 30 days from delivery for correction of development errors
- Technical Support: Included during the warranty period
- Maintenance: Available through additional contracting
- The warranty does not cover modifications made by third parties or misuse of the system
8. Limitation of Liability
Vektra will not be liable for:
- Damages derived from misuse of contracted services
- Loss of data due to causes beyond our control
- Service interruptions due to force majeure
- Content published by the client on developed sites
- Results of marketing campaigns (subject to multiple variables)
- Changes in third-party algorithms (Google, Meta, etc.)
9. Cancellations and Refunds
- The initial down payment is non-refundable once the project has started
- If the client cancels the project, they must pay for the work done to date
- Vektra reserves the right to cancel projects for non-payment
- Digital marketing services can be canceled with 15 days' notice
10. Confidentiality
Both parties agree to maintain the confidentiality of information exchanged during the business relationship. This obligation will remain in force even after the contractual relationship has ended.
11. External Links
The Website may contain links to third-party sites. Vektra is not responsible for the content, privacy policies, or practices of these external sites.
12. Legislation and Jurisdiction
These conditions are governed by Argentine and Paraguayan legislation as applicable to the client's domicile. For the resolution of any dispute, the parties submit to the competent ordinary courts, waiving any other jurisdiction that may correspond to them.
13. Modifications
Vektra reserves the right to modify these terms at any time. Changes will take effect upon their publication on the Website. For ongoing projects, the conditions in force at the time of contracting will apply.
14. Contact
For any questions regarding these terms and conditions:
Email: info@vektra.digital
WhatsApp: +54 9 362 552-8801
Web: https://vektra.digital/en/contact