Privacy Policy

1. Information of the Responsible Party

2. Applicable Regulations

This privacy policy is governed by the following regulations:

• Argentina: Law 25.326 on Personal Data Protection and its Regulatory Decree 1558/2001, and provisions of the Agency for Access to Public Information (AAIP).
• Paraguay: Law 1682/2001 regulating private information, Law 6534/2020 on Credit Personal Data Protection, and constitutional provisions on privacy.

3. Data We Collect

We collect the following types of personal data:

3.1 Data provided directly

• Name and surname
• Email address
• Phone number
• Company or organization name
• Project or inquiry information
• Estimated budget for services

3.2 Automatically collected data

• IP Address
• Browser type and device
• Pages visited and time spent
• Traffic source (how you arrived at our site)
• Cookies and similar technologies (see Cookie Policy)

4. Purpose of Treatment

We use your personal data for the following purposes:

• Respond to your inquiries and budget requests
• Provide contracted services for web development, apps, digital marketing, or AI
• Send communications related to our services
• Improve user experience on our website
• Comply with legal and fiscal obligations
• Send newsletters and news (only with prior consent)

5. Legal Basis for Treatment

The processing of your data is based on:

• Consent: When completing our contact forms
• Contractual execution: To provide requested services
• Legitimate interest: To improve our services and communications
• Legal obligation: To comply with fiscal and legal regulations

6. Data Recipients

Your data may be shared with:

• Hosting and technology service providers
• Email marketing platforms (with your consent)
• Web analytics tools (Google Analytics)
• Competent authorities when required by law

We do not sell or lease your personal data to third parties for commercial purposes.

7. International Transfers

Some of our service providers may be located outside of Argentina and Paraguay. In these cases, we ensure that they have appropriate protection measures to guarantee the security of your personal data.

8. Conservation Period

We will keep your personal data for the time necessary to fulfill the purposes described, and subsequently during the applicable legal prescription periods (generally 5 years for contractual obligations in Argentina and Paraguay).

9. Rights of the Holder

In accordance with current legislation, you have the right to:

To exercise these rights, contact us at info@vektra.digital clearly indicating your request and attaching a copy of your identity document.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. This includes SSL/TLS encryption, firewalls, access control, and periodic backups.

11. Minors

Our services are directed to people over 18 years of age. We do not knowingly collect data from minors. If we detect that we have collected data from a minor without the consent of their parents or guardians, we will proceed to delete it.

12. Control Authorities

If you consider that the processing of your data does not comply with current regulations, you can file a complaint with:

• Argentina: Agency for Access to Public Information (AAIP) - www.argentina.gob.ar/aaip
• Paraguay: Ombudsman's Office or competent authority on data protection

13. Modifications

We reserve the right to modify this privacy policy to adapt it to legislative developments or changes in our services. Any change will be published on this page with the corresponding update date.

14. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us at: