Professional Technical Support
Problems with your web? We solve themin Argentina and Paraguay
Team of experts available to solve any technical problem of your website. Fast response, effective solutions and multichannel support.
Goal: that your website works perfectly as soon as possible.
Resolution
of errors
Assistance
Remote
Multichannel
WhatsApp/Email
Response
Fast
How can we
help you?
Our team of experts is prepared to solve any technical problem with your website.
Code error resolution
We identify and fix bugs, PHP, JavaScript errors, database problems, and any technical failure.
Plugin and theme problems
We resolve conflicts between plugins, failed updates, compatibility issues, and configuration errors.
Security flaws and hacks
We clean malware, restore hacked sites, reinforce security, and prevent future attacks.
Speed and performance issues
We diagnose and solve slow loading problems, optimize database, and improve performance.
Email and form errors
We solve email sending problems, forms not working, SMTP configuration, and deliverability.
Display problems
We fix design issues, elements not looking right, broken responsive layout, and CSS problems.
Migrations and hosting changes
We migrate your website to a new server, change domain, and solve post-migration problems.
Backup restoration
We restore your website to a previous version, recover lost data, and solve backup problems.
Training and documentation
We teach you how to use your panel, solve basic problems, and document the changes made.
Live remote assistance
We connect to your server or shared screen to solve complex problems in real time.
Do you have an urgent problem?
Goal
Solve your problem as soon as possible. 4 steps for your website to work perfectly again.
Contact
and diagnosis
You contact us via email, WhatsApp, or phone. We analyze the problem and give you an initial diagnosis. Response in less than 24 hours.
Quote
and approval
We send you a clear quote with the estimated resolution time. Once approved, we start working.
Resolution
of the problem
We work on solving the problem with remote access to your server or control panel.
Verification
and delivery
We verify that everything works correctly and inform you of the actions taken. Solution guarantee.
Experience in
Technical Support
We solve technical problems for companies worldwide.
Resolved tickets
Satisfaction
Average resolution time
Availability
What they say about us
AS A DIGITAL AGENCY
Impressive team and professionals. We asked for the project we wanted and they exceeded expectations by far. I will definitely recommend them to anyone who asks. Thanks Vektra!
Vektra is a team of great professionals, I read some pretty good reviews and I can say that I have verified it with their services, very effective. I am very happy. They are very efficient, fast and very honest because they advise thinking about the client's pocket. In short, I recommend them 100x100.
Vektra is a team of great professionals. They work well and fast. At VOIPER we count on them for future projects.
Complements
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